Q. Can you submit electronic claims to all insurance companies?  
Most commercial insurance companies, as well as Medicare and BC/BS, 
accept electronic claims. However, there are still some companies that are 
not set up to receive electronic submissions. In these cases the claim will be 
"dropped to paper" to the clearing-house and sent to the insurance company.  
We can also send claims directly from our office on HCFA 1500 forms.    

Q. Do you send statements to patients?  
Yes.  We can send patient statements after primary and secondary insurance 
payments have been made.  We will also follow up with patients on outstanding 
balances with friendly reminder notes.

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